Collecting evidence is one of the most important elements of any audit, but it can cause confusion, frustration, and even regulatory violations if the documentation is not handled properly. While IIA Standard 2330 describes good evidence as “sufficient, reliable, relevant, and useful information to achieve the engagement’s objectives,” auditors also have to consider how to request, collect, and properly store the documentation. The content, organization, and format of workpapers may vary by organization and the nature of the engagement, however, it is important to achieve documentation consistency by applying best practices throughout the audit. The following checklist will help you apply best practices when collecting audit evidence.
The checklist below includes three sections with best practices for handling evidence during different stages of the audit. Depending on your industry, you may work with both hard copies of files or electronic files. We have included recommendations for both scenarios, as well as tips for those working in a hybrid environment.
Requesting and tracking the status of evidence manually can be a time-intensive exercise. Be specific when creating your tracker or use purpose-built software for the task.
Consider the chain of custody and data security when gathering and handling either hard copy or digital evidence.
When the audit is finished, make sure the final evidence is scanned into the file, originals are returned, and copies are destroyed appropriately.
While managing the process manually with spreadsheets and following up through email is possible, we have more effective methods available to us today. Technology makes a huge difference in audit evidence collection and management, especially when working in a hybrid environment. Audit management systems include evidence request and management features to facilitate creating, sending, and following up on requests. Following the best practices outlined in the checklist above and enabling the process with technology will improve your ability to collect, gather, and use the documentation in the most effective way possible.
Christina Ramos, CPA (inactive), is a Senior Manager of Implementation and Professional Services at AuditBoard. Prior to AuditBoard, Christina spent 10 years at Deloitte as an external auditor focused on PCAOB audits, including two years working as a PCAOB advisor in Tokyo, Japan. Connect with Christina on LinkedIn.